1. Personal identification information.
We may collect personal identification information from Users including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, date of birth and location. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
2. Non-personal identification information.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include a nickname people will use to refer to you, the gender you associate with, your sexual orientation and your gender identity. Additional information may also include relationship information and a description of yourself. Users can always refuse to supply any or all of this information but it may limit their involvement in the community.
3. Web browser cookies.
4. How we use collected information.
Soundfreakz may collect and use Users personal information for the following purposes:
4.1. To run and operate our Site. We may need your information display content on the Site correctly.
4.2. To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
4.3. To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
4.4. To improve our Site. We may use feedback you provide to improve our products and services.
4.5. To process payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
4.6. To run a promotion, contest, survey or other Site feature. To send Users information they agreed to receive about topics we think will be of interest to them.
4.7. To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
5.How we protect your information.
5.1. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
5.2. No security measures are perfect or impenetrable. We have no control over the actions of other users with whom you share your information. We do our best but can not guarantee that information you share on Soundfreakz will not become publicly available. We are not responsible for third party circumvention of any privacy settings or security measures on Soundfreakz. We are not responsible for any loss of privacy due to poor anti-virus, firewall issues or similar unsafe practices on Users equipment.
6. Sharing your personal information
6.1. We do not share, sell, rent, or trade members’ personal information with third parties for their commercial purposes. We do however sometimes share certain aggregated, non-personally identifying information with others about how the community collectively uses soundfreakz.com. For example, we may compile statistics on how many daily, weekly, and monthly active members we have. However, we do not sell this information to advertisers or marketers.
6.2. The only times we’ll ever share your info is:
6.2.1. To provide products or services you’ve requested.
6.2.2. To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
7. Compliance with the Law.
We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of anyone; to address fraud, security or technical issues; or to protect Soundfreakz's rights or property.
8. How is the information stored.
We use third-party vendors and hosting partners for hardware, software, networking, storage, and related technology we need to run Soundfreakz. All data is written to multiple disks instantly, backed up daily, and stored in more than one location.
9. How is the information secured.
Whenever your data is in transit between you and us, everything is encrypted and sent using the HTTPS protocol.
10. Data Retention Policy.
Deleted items from your profile will no longer be accessible for another member on the site, but depending on the content type, it will take up to one month for it to be permanently deleted from our database. When you request your account to be deleted, it's enqueued for 48 hours and then permanently deleted from our database.
11. Manage and delete Information.
Information on your profile can be edited, modified and updated by you an any moment through the section Edit Profile.
You can temporarily hide or permanently close your profile by using the options implemented at the bottom of your Profile page in the Edit section.
13. Compliance with children's online privacy protection act.
Protecting the privacy of the young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.
14. Third party websites.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensor's and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that websites own terms and policies.
16. Transfer of Business.
18. Your acceptance of these terms.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
19. EU GDPR (General Data Protection)
We have a separate section in our FAQ available which discribes our policy related to the EU GDPR ruling.
20. Contacting us.